Testimonials & Reviews
Norman J. Chan, MD
Otolaryngologist located in Chinatown, New York, NY
Dr. Norman J. Chan always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 191 reviews with an average rating of 4.81 out of 5 stars. Please read what others are saying about Dr. Norman Chan below, and as always, we would love to collect your feedback.
Paul T.
Submitted 10/27/23
Dr. Chan office has provided a very efficient scheduling system. You can book an appointment the next day. Also, getting insurance verification before the appointment is an excellent time savings method. The doctor office knows exactly what to charge for copay and patient knows exactly how much to settle the payment.
Dr. Chan went thru a standard ENT check up and completed ear wax removal procedures.
Dr. Chan office did not have an audiologist in-house. Therefore, did not meet my hear aids procurement requirements for this visit. However, Dr. Chan did provide list of 3 hear aids specialists for follow-up.
Thank you.
Yifei Z.
Submitted 10/21/23
Thoroughly checked everything and explained my situation and the options available.
Yasuhiro K.
Submitted 10/19/23
Very good doctor !
David W.
Submitted 10/17/23
Dr. Chan is very thorough doctor, takes his time and answered my concerns. He even followed up on my prior symptoms. Another positive, his practice is open on the weekends.
Giovanni B.
Submitted 10/11/23
Good experience, would recommend
MICHAEL C.
Submitted 10/09/23
My experience with Dr. Chan was excellent. He immediately sets you at ease with his caring, professional manner. During each of the examination procedures he used to diagnose my problem he fully and clearly informed me of exactly what to expect. I appreciate this as I don't want any surprises during any medical exam. Not only was Dr. Chan able to diagnose my issue quickly he was also able to correct it without any pain on my part. He used his skill and knowledge as well as the state-of-the-art equipment in his clean and modern office to restore my hearing to full functioning. It feels great knowing that I will be receiving care from this dedicated physician whenever I need help.
Hoi Tung N.
Submitted 09/26/23
I will give Dr.Chan 10 stars. He answered all my questions in details, he shows me the picture of nose vessel. And give a plan on how to prevent my nose dry out. And it is very convenient to make an appointment online, I make an appointment yesterday and I come in today! Receptionist is very nice too. Highly recommend
Eric M.
Submitted 09/09/23
Dr. Norman was very understanding of my problem and handled the situation with great care.
Xinzhu W.
Submitted 09/07/23
So surprise！I easily book the appointment and have the meeting quickly. Dr Chan clearly analysis my problem and help me clean things in my ear. I feel better immediately after his cleaning. So good experience！
Zhi C.
Submitted 08/29/23
He is very patient, nice and professional doctor. He will explain to you everything and show you the result.
MACARIO D.
Submitted 08/12/23
As always Dr Chan is very thorough and professional. He has a calm demeanor. I did not wait for a long time.
Mei Li Z.
Submitted 08/03/23
Dr. Chan is professional, precise and thorough. He treated my acid reflux and I am forever grateful.
Chun L.
Submitted 08/02/23
Dr. Chan is a excellent Doctor. Polite and very thorough. Highly recommend.
Troy B.
Submitted 07/16/23
The rating I provided before was 5/5 but was reset to 1 when I submitted feedback.
Troy B.
Submitted 07/16/23
I went to visit Dr. Chan because I suspected my ear lobe was damaged due to heavy earring use. He was very thorough when examining my ear and answered any questions I had. Though no surgical procedure was necessary, I appreciate his patience and his expertise.
Christopher U.
Submitted 07/12/23
Dr. Has always been a pleasure seeing , he is attentive and very knowledgeable.
Alison C.
Submitted 05/29/23
Had a really bad experience with my previous doctor rushing my visit and being really rough with my ear cleaning. My visit with Dr. Norman was the opposite. He was very patient, took time to listen to my issues, and communicate very clearly about what was happening and next steps. Highly recommend.
Nanette F.
Submitted 05/27/23
Yes
Shunjin Y.
Submitted 05/27/23
Really good. Doctor was patient and careful.
Marileidy B.
Submitted 05/24/23
Good Doctor