Testimonials & Reviews

Norman J. Chan, MD -  - Otolaryngologist

Norman J. Chan, MD

Otolaryngologist located in Chinatown, New York, NY

4.82/5 Star Rating
174 total reviews

Dr. Norman J. Chan always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 174 reviews with an average rating of 4.82 out of 5 stars. Please read what others are saying about Dr. Norman Chan below, and as always, we would love to collect your feedback.

Barbara G.
5/5 Star Rating
Submitted 11/08/23
Very good doctor who will listen to you and gives his time. He is not rushing you.
Li X.
5/5 Star Rating
Submitted 10/31/23
Best doctor
Ada L.
5/5 Star Rating
Submitted 10/27/23
My experience was great! I came to Dr. Chan with the issue of the aftermath of an insect in my ear. He reassured me multiple times that there was no insect in my ear, which eased my anxiety. He was very personable and also gave me advice about another issue that I hadn't thought about. The office was very professional and I would definitely recommend to a friend.
Paul T.
4/5 Star Rating
Submitted 10/27/23
Dr. Chan office has provided a very efficient scheduling system. You can book an appointment the next day. Also, getting insurance verification before the appointment is an excellent time savings method. The doctor office knows exactly what to charge for copay and patient knows exactly how much to settle the payment. Dr. Chan went thru a standard ENT check up and completed ear wax removal procedures. Dr. Chan office did not have an audiologist in-house. Therefore, did not meet my hear aids procurement requirements for this visit. However, Dr. Chan did provide list of 3 hear aids specialists for follow-up. Thank you.
Yifei Z.
5/5 Star Rating
Submitted 10/21/23
Thoroughly checked everything and explained my situation and the options available.
Yasuhiro K.
5/5 Star Rating
Submitted 10/19/23
Very good doctor !
David W.
5/5 Star Rating
Submitted 10/17/23
Dr. Chan is very thorough doctor, takes his time and answered my concerns. He even followed up on my prior symptoms. Another positive, his practice is open on the weekends.
Giovanni B.
5/5 Star Rating
Submitted 10/11/23
Good experience, would recommend
5/5 Star Rating
Submitted 10/09/23
My experience with Dr. Chan was excellent. He immediately sets you at ease with his caring, professional manner. During each of the examination procedures he used to diagnose my problem he fully and clearly informed me of exactly what to expect. I appreciate this as I don't want any surprises during any medical exam. Not only was Dr. Chan able to diagnose my issue quickly he was also able to correct it without any pain on my part. He used his skill and knowledge as well as the state-of-the-art equipment in his clean and modern office to restore my hearing to full functioning. It feels great knowing that I will be receiving care from this dedicated physician whenever I need help.
Hoi Tung N.
5/5 Star Rating
Submitted 09/26/23
I will give Dr.Chan 10 stars. He answered all my questions in details, he shows me the picture of nose vessel. And give a plan on how to prevent my nose dry out. And it is very convenient to make an appointment online, I make an appointment yesterday and I come in today! Receptionist is very nice too. Highly recommend
Eric M.
5/5 Star Rating
Submitted 09/09/23
Dr. Norman was very understanding of my problem and handled the situation with great care.
Xinzhu W.
5/5 Star Rating
Submitted 09/07/23
So surprise!I easily book the appointment and have the meeting quickly. Dr Chan clearly analysis my problem and help me clean things in my ear. I feel better immediately after his cleaning. So good experience!
Zhi C.
5/5 Star Rating
Submitted 08/29/23
He is very patient, nice and professional doctor. He will explain to you everything and show you the result.
5/5 Star Rating
Submitted 08/12/23
As always Dr Chan is very thorough and professional. He has a calm demeanor. I did not wait for a long time.
Mei Li Z.
5/5 Star Rating
Submitted 08/03/23
Dr. Chan is professional, precise and thorough. He treated my acid reflux and I am forever grateful.
Chun L.
5/5 Star Rating
Submitted 08/02/23
Dr. Chan is a excellent Doctor. Polite and very thorough. Highly recommend.
Troy B.
1/5 Star Rating
Submitted 07/16/23
The rating I provided before was 5/5 but was reset to 1 when I submitted feedback.
Troy B.
1/5 Star Rating
Submitted 07/16/23
I went to visit Dr. Chan because I suspected my ear lobe was damaged due to heavy earring use. He was very thorough when examining my ear and answered any questions I had. Though no surgical procedure was necessary, I appreciate his patience and his expertise.
Christopher U.
5/5 Star Rating
Submitted 07/12/23
Dr. Has always been a pleasure seeing , he is attentive and very knowledgeable.
Alison C.
5/5 Star Rating
Submitted 05/29/23
Had a really bad experience with my previous doctor rushing my visit and being really rough with my ear cleaning. My visit with Dr. Norman was the opposite. He was very patient, took time to listen to my issues, and communicate very clearly about what was happening and next steps. Highly recommend.