Testimonials & Reviews

4.83/5
Norman J. Chan, MD -  - Otolaryngologist

Norman J. Chan, MD

Otolaryngologist located in Chinatown, New York, NY

4.83/5 Star Rating
252 total reviews

Dr. Norman J. Chan always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 252 reviews with an average rating of 4.83 out of 5 stars. Please read what others are saying about Dr. Norman Chan below, and as always, we would love to collect your feedback.

Smahane N.
5/5 Star Rating
Submitted 05/21/26
I absolutely recommend Dr. Chan. He has been my ENT doctor since 2022, and I feel very grateful to have found him among the many doctors available in New York. Dr. Chan is patient, attentive, and highly professional. I truly appreciate the time he takes during each visit to listen carefully, explain my symptoms, walk me through the treatment he recommends, and help me understand what to expect. He is thorough, reassuring, and never makes me feel rushed. Finding a doctor who combines medical expertise with genuine care and clear communication is not easy, and I am very thankful to be under his care. I highly recommend Dr. Chan to anyone looking for an excellent ENT specialist.
Doris C.
5/5 Star Rating
Submitted 05/14/26
Dr. Chan is a very responsible doctor who takes the time to answer all of your questions thoroughly without making you feel rushed. He goes above and beyond by providing clear explanations and thoughtful solutions to your concerns.
Huan H.
5/5 Star Rating
Submitted 05/01/26
Dr Chan is great!
Gina L.
5/5 Star Rating
Submitted 04/04/26
Very helpful and knowledgeable
Valentina P.
4/5 Star Rating
Submitted 03/31/26
Attentive, listened to my concerns, was thorough in his check. He is a little cold in his bedside manner but not without being kind.
Meagan M.
5/5 Star Rating
Submitted 03/28/26
Dr.Norman Chan was beyond Amazing. I can’t recommend him enough! From the moment I walked in, he was kind, professional, and made me feel completely at ease. He took the time to thoroughly explain everything, provided a ton of helpful information, and patiently answered all of my questions. After a previous “doctor” gave me the wrong diagnosis and left me feeling frustrated and anxious, he was a breath of fresh air. I left feeling confident, cared for, and truly impressed by his expertise and compassion. He is an outstanding doctor! Thankyou Dr. Norman Chan
Stergia K.
5/5 Star Rating
Submitted 03/15/26
Very knowledgeable doctor Very helpful and friendly Spends time with patients and listens to all issues
Rashaun G.
5/5 Star Rating
Submitted 03/07/26
Very good doctor, he was careful and informative when cleaning my ears.
Jason C.
2/5 Star Rating
Submitted 02/12/26
Very rude. Seems like he hates his job and his patients. Every question seemed like an inconvenience to him.
William S.
3/5 Star Rating
Submitted 01/14/26
Adequate. Kinda of rude, but did the job
Diana O.
5/5 Star Rating
Submitted 01/04/26
He explains things very clearly; he's a true professional
Kirsty W.
5/5 Star Rating
Submitted 11/29/25
Dr. Norman Chan was great, he explained everything thoroughly and I left feeling comfortable with next steps.
Kim Young E.
4/5 Star Rating
Submitted 11/15/25
Very pleasant. Gave thorough check up and explained all necessary questions. The place is clean and not an overly long wait to see him.
Martin T.
5/5 Star Rating
Submitted 10/29/25
I’ve been going to Dr. Norman Chan for a couple of years now. He is very helpful and always willing to answer questions. The staff in the office is also very nice and helpful. Highly recommend.
Rosabel L.
5/5 Star Rating
Submitted 08/23/25
Dr. Chan is very professional and has helped my daughter and me a lot. After the appointment, he even called to remind us of some important precautions. I would recommend him to everyone.
Blaze B.
5/5 Star Rating
Submitted 08/23/25
Quick, painless, and explained everything
Hailey K.
5/5 Star Rating
Submitted 08/21/25
Humble guy, very professional, good conversationalist, very efficient at his job.
Han L.
5/5 Star Rating
Submitted 08/20/25
Efficient service. Dr Norman is very detailed oriented.
Kai L.
5/5 Star Rating
Submitted 08/14/25
Today, Dr Chan thoroughly examined my nasal, throat & ears; plus checking my eyes movements, facial muscles, and he also concerns the lump on my neck. Dr Chan basically completed a full head and neck examination. I am appreciated and Thankful for the professional work.
Lutfi A.
5/5 Star Rating
Submitted 05/29/25
efficient and effective